Consumer Protection
Consumer-protection and dispute-resolution information required under Romanian and European Union law.
1. Company Details
Bunny Inspector is operated by the company below. Click any field to copy it.
2. ANPC — National Authority for Consumer Protection
As a consumer, you may address complaints regarding our products or services to the Romanian National Authority for Consumer Protection (Autoritatea Națională pentru Protecția Consumatorilor — ANPC).
Official website: anpc.ro
3. Alternative Dispute Resolution (SAL)
If a dispute with us cannot be resolved directly, you may use the ANPC platform for the alternative resolution of consumer disputes (Soluționarea Alternativă a Litigiilor — SAL), in accordance with ANPC Order No. 449/2022 and Government Ordinance No. 38/2015.
SAL platform: reclamatiisal.anpc.ro
4. Online Dispute Resolution (SOL / ODR)
Under EU Regulation No. 524/2013, consumers resident in the European Union may also use the European Commission's Online Dispute Resolution platform (Soluționarea Online a Litigiilor — SOL) to resolve disputes arising from online purchases, without going to court.
ODR platform: consumer-redress.ec.europa.eu
5. Contact
For any consumer-protection question or complaint, you can reach us directly at support@bunnytech.app before turning to any of the platforms above.